Dubai Electricity and Water Authority, DEWA, has launched the Transfer of Electricity and Water Service (Move To), which allows all residential, commercial and industrial customers to transfer their current electricity and water accounts to their new location.
Additionally, customers can transfer their deposit and data by submitting an Ejari (Tenancy contract), without the need to submit any additional documents, or visit DEWA offices.
The new service enables customers to deactivate electricity and water services within the existing premises, and activate electricity and water services for the new premises, through DEWA’s smart application, website, and Customer Happiness Centres. An automatic transfer order is created once an Ejari contract for the new premises is obtained through any of the real estate companies or typing offices approved by the Land Department.
"At DEWA, we work according to the vision of Vice President, Prime Minister and Ruler of Dubai, His Highness Sheikh Mohammed Bin Rashid Al Maktoum, to provide the best government services that facilitate people's lives and achieve their happiness, and in line with the leadership’s directives of reducing the number of visitors to government centres to 80 percent by 2018," said Saeed Mohammed Al Tayer, MD and CEO of DEWA.
Source : Gulf Today