Royal Care established a presence in the Middle East through quality products, and are known as one of the key players in the healthcare market. The rapid developments in the healthcare industry promoted the demand for high quality medical supplies and Royal Care fulfils the requirements of professionals who seek superior products.

Excerpts from an interview with Anubhav Gautam, Director of Royal Care:

Royal Care is synonymous with quality in the region. Tell us about your journey and how you became known as one of the key players in the healthcare market.

Royal Care was initiated 12 years ago by my father, Praveen Saxena. His background in medicine and pharmaceuticals fuelled his passion to create an organisation where quality would be the priority. I joined Royal Care a year after it was operational and worked alongside my father in a professional partnership.

Describe your passion for the healthcare industry.

It was my dream to be able to work within an organisation and undertake leadership to promote strategic growth. A master's qualification in strategic project management combined with business acumen has enabled me to help product development and analyse market requirements to launch successful lines of medical consumables.

Outline the range of products that Royal Care supplies, and how you work to improve the quality and reliability of products.

We have a partnership with international manufacturers and factories to develop the best products. In addition, we have an in-house research and development, and a sales department, which interacts with consumers to obtain crucial feedback to improve our offerings. When Royal Care was founded, infection control was of high importance, and we have been prominent leaders in implementing quality and commencing the manufacturing of infection control products. Royal Care recognised the need to focus on infection control in the UAE, and therefore, decided to set its headquarters here. Our line of 1,800 medical consumables feature a comprehensive line of products.

Which countries do you operate in and supply to? Give us an insight into partnerships with manufacturers.

Royal care represents 25 medical manufacturing companies from around the globe in the UAE and MENA region. Our USP is that our entire range of products are always available in full stock for consumer supply. We have our own logistics team, clearing and warehousing team, and constantly add to our range. Our aim is to partner with at least five international companies every year, which has been our strategy since the past four years. We aim to establish a partnership to ensure that our specialists can look at every step of the manufacturing process. We develop products after talking to end-users and understand their needs, while abiding with international laws of quality.

We collaborate with manufacturers from different regions and manufacture products that are best suitable for the region. Royal Care supplies to every private hospital in the UAE. We are currently opening our offices in Africa, and a distribution channel in India, by the end of the year.

Tell us about your certifications and quality policy.

We follow an international set of standards. All our products are CE and ISO marked, and we have our own specialists in every factory to oversee our line of production. Royal Care stands for quality. We aim to enter the manufacturing sector with more products alongside our existing line of infection control products.

Source: Khaleej Times